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    Player Tracking & Bonusing

    A system designed to assess player performance and behavior across individual gaming machines. User profile reports provide valuable insights to support data-driven decisions focused on enhancing customer retention and loyalty.
    ISG Online

    System Highlights

    • Fully customizable point and coupon accumulation based on casino requirements.

    • Smart contact-chip loyalty cards.

    • Configurable promotions.

    • Point redemption for products or cash.

    • Employee access cards with privileged system tools.

    • Configurable advertising messages displayed when the user does not insert their card.

    Reports



    • Filterable by manufacturer, model, denomination, game, currency, jackpot, and more.

    • Reports by manufacturer, model, multiple, or all.

    • Customizable report options to display targeted results.

    • Report data exportable to both Excel and PDF formats.

    Player Tracking reports enable the identification of high-potential players and provide insights into the demographic and behavioral profiles of casino users.

    Customer Analytics

    Customer reports by age, points earned, and average bet. Alerts triggered when a VIP customer enters the casino. Predictive analysis to identify players with the highest potential.


    Promotions

    System for Managing Coupons and Loyalty Points.

    Problem Gambler Query

    The Problem Gambler Query module in Colossus has been designed as an efficient and accurate tool that allows real-time verification of whether a customer is registered as a problem gambler in the MINCETUR database. This system helps casinos comply with current legal regulations, protecting both the business and the players by preventing registered individuals from participating in gaming activities. Thanks to its direct integration with the MINCETUR database, the verification process is automated, fast, and reliable, contributing to the prevention of problem gambling and promoting a responsible gaming environment.


    Coupon Printing Module

    A comprehensive solution for issuing and managing coupons in casinos, enabling real-time generation of personalized coupons based on promotions and rewards. It integrates intuitively with loyalty systems, enhancing the customer experience and strengthening player loyalty. Includes automatic and full ticket cutting options for greater operational efficiency.

    ISG

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